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Epic-Essay Terms and Conditions

Review the comprehensive Terms and Conditions of Epic-Essay.com, effective 12/27/2012. Learn about our services, revision policy, order placement, payments, and customer responsibilities. Stay informed about your rights and obligations while using our academic writing services.

Effective Date: 12/27/2012
Welcome to Epic-Essay.com! By accessing and using this website, you agree to comply with the following terms and conditions. These terms govern your use of our website, including browsing, placing orders, and interacting with our services. Please review them carefully, as they outline your rights and obligations when engaging with Epic-Essay.com.
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<h4>1. General Terms of Use</h4>
These Terms apply to all users of the website, including visitors, clients, and any other individuals or entities who access or use the site. By using the website, you agree to the following:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">You must be of legal age to engage with the services offered on our site.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">You are responsible for maintaining the confidentiality of your account and password.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">You agree to provide accurate, up-to-date, and complete information when placing an order or registering on the website.</li>
</ul>
If you do not agree to these Terms, you are advised not to use the website.
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<h4>2. Scope of Services</h4>
Epic-Essay provides premium academic writing services in US and UK English. Upon placing an order, you acknowledge that:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Your order will be fulfilled by an English-speaking writer unless otherwise specified.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">We translate papers written in English to other languages upon request, but cannot guarantee the same level of quality in translations.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Delivery of orders depends on factors outside of our control, including spam filters, incorrect email addresses, and internet connectivity issues.</li>
</ul>
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<h4>3. Definitions</h4>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">"Website" refers to Epic-Essay.com.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">"Client", "Customer", "You", "Your" refers to the individual or entity using the services provided by Epic-Essay.com.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">"We", "Us", "Our", and "Company" refers to Epic-Essay.com.</li>
</ul>
Before making any purchase on this website, you agree to be legally bound by these Terms and Conditions.
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<h4>4. Other Documents to Review</h4>
When using our services, please also refer to the following documents:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;"><a title="Privacy Policy" href="https://www.epic-essay.com/blog/privacy-policy" target="_blank" rel="noopener">Privacy Policy</a></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;"><a title="Revision Policy" href="https://www.epic-essay.com/blog/epic-essay-revision-policy" target="_blank" rel="noopener">Revision Policy</a></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;"><a title="FAQ" href="https://www.epic-essay.com/blog/epic-essay-frequently-asked-questions" target="_blank" rel="noopener">FAQ</a> </li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;"><a title="Terms and conditions" href="https://www.epic-essay.com/blog/epic-essay-terms-and-conditions" target="_blank" rel="noopener">Terms and conditions</a></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;"><a title="About Us" href="https://www.epic-essay.com/about-us" target="_blank" rel="noopener">About Us</a></li>
</ul>
These documents work in conjunction with our Terms and provide additional details on how we operate.
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<h4>5. Free Revision Policy</h4>
We strive to ensure our clients are satisfied with their orders. As part of our commitment, we offer free revisions:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">You can request a free revision within 14 days of receiving your completed order.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">For larger projects such as dissertations, thesis proposals, and other long assignments, the revision period is extended to 30 days.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">All revisions must be based on the original instructions provided at the time of order placement.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">After the revision period expires, a nominal fee will be charged for further changes.</li>
</ul>
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<h4>6. Order Placement and Requirements</h4>
When placing an order, you must fill out our standard online form with the following details:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Personal information (name, email, payment details)</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Order specifics (paper type, academic level, citation style, instructions)</li>
</ul>
It is your responsibility to keep this information up-to-date. If you realize an error in your order, contact our support team immediately to rectify it.
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<h4>7. Clear Instructions and Accountability</h4>
We rely on clear and specific instructions to deliver high-quality work. Please ensure that:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Your instructions are detailed and precise.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Revision requests must align with the original instructions. New instructions will be treated as an additional service and may incur extra fees.</li>
</ul>
If you select an incorrect academic level for your assignment, you will be held responsible for the consequences. Any errors in order details must be reported to our support team as soon as possible.
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<h4>8. Use of Personal Data</h4>
For details on how we handle personal data, please refer to our <a title="Privacy Policy" href="https://www.epic-essay.com/blog/privacy-policy" target="_blank" rel="noopener">Privacy Policy.</a>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">You are responsible for maintaining the security of your password and account information.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">We are not liable for unauthorized transactions carried out with your account.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">In rare cases, we may reset your password for security reasons, and you will be notified via email.</li>
</ul>
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<h4>9. Payments and Pricing</h4>
By placing an order, you are entering into a contract to purchase a service from Epic-Essay. Please note:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Full payment must be made before your order is processed.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">All prices are listed in the pricing section of our website and are payable in advance.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Discounts and payment options are available as per our<a title="FAQ" href="https://www.epic-essay.com/blog/epic-essay-frequently-asked-questions" target="_blank" rel="noopener"> FAQ.</a></li>
</ul>
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<h4>10. Money-Back Guarantee</h4>
Refunds may be issued under the following circumstances:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">100% refund: If you cancel an order before it is assigned to a writer.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">70% refund: If the writer has begun working on your order and the deadline is still far off.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">50% refund: If more than half of the order’s deadline has passed at the time of cancellation.</li>
</ul>
You must notify us within 48 hours after receiving the paper if you want a refund due to dissatisfaction. Beyond this period, it will be assumed that you are satisfied with the work, and no refund will be granted.
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<h4>11. Site Use and Security</h4>
You agree to use Epic-Essay.com for lawful purposes only. You must not:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Transmit or upload illegal or harmful content, including viruses or defamatory material.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Interfere with the site’s security or the experience of other users.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Attempt to access restricted areas of the site.</li>
</ul>
We reserve the right to suspend or terminate your access if we believe your activities are damaging to our site or services.
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<h4>12. Intellectual Property Rights</h4>
All content on this website is the intellectual property of Epic-Essay.com unless otherwise stated. You are not permitted to copy, distribute, or republish any material from this website without prior written consent from us.
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<h4>13. Amendments to Terms</h4>
We reserve the right to amend these Terms at any time due to:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Legal, regulatory, or security reasons.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Changes in the services we provide.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">The addition of new features or services.</li>
</ul>
You are advised to regularly review this page for updates. Continued use of the website after any changes are made will signify your acceptance of the revised Terms.
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<h4>14. Termination of Use</h4>
We reserve the right to terminate your access to Epic-Essay.com if you breach any part of these Terms. In the event of termination:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">You will be responsible for any outstanding payments or damages caused by your actions.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">Your account will be closed, and any further use of the site will be prohibited.</li>
</ul>
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<h4>15. Contact Information</h4>
If you have any questions or require clarification regarding these Terms, please contact our support team at <a rel="noopener">support@epic-essay.com</a>.
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Last Updated: 9/27/2023
By using this website, you agree to all the Terms and Conditions listed above. For any questions or issues, please reach out to our customer service team.

Epic-Essay Terms and Conditions

Review the comprehensive Terms and Conditions of Epic-Essay.com, effective 12/27/2012. Learn about our services, revision policy, order placement, payments, and customer responsibilities. Stay informed about your rights and obligations while using our academic writing services.

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